SharePoint is not BPM software

SharePoint is not BPM software

on Thursday, 16 February 2017. Posted in SharePoint, BP Logix, Process Director, Business Process Management

Is your organisation currently using SharePoint or are you searching for a better option? Find out why Process Director by BP Logix is the perfect SharePoint alternative.

Although Microsoft SharePoint includes some basic workflow functionality out-of-the-box, as well as development tools for developing more advanced workflows, it is often not the best business process management (BPM) solution to manage, monitor and optimise workflows and business processes.

In fact, organisations that selected SharePoint for its collaboration, file sharing and publishing capabilities are now looking for an BPM alternative for automating and monitoring anything beyond the most basic workflow scenarios.

The SharePoint eForm and workflow tools available to non-developers can work for very basic requirements for inward-facing processes or where customisation is not required but once you need to handle the many complications that exist in day-to-day business activities, SharePoint requires development skills.

These skills are beyond most business users and it soon becomes apparent that if an investment in developers, project managers and infrastructure to support SharePoint development is going to be made, SharePoint alone is rarely sufficient to justify this cost. This is why there are many products available that describe themselves as SharePoint add-ons.

Merry Christmas

Merry Christmas

on Thursday, 01 December 2016. Posted in Company news

Merry Christmas to our valued clients who have today received a delicious advent calendar filled with 24 Ritter Sport chocolates in the following flavours: alpine milk, almond and crunchy flakes.

Thank you for your continued support throughout 2016.

Season's greetings to you and your family from everyone at ePC.

What is the General Data Protection Regulation (GDPR)?

What is the General Data Protection Regulation (GDPR)?

on Monday, 14 November 2016. Posted in General Data Protection Regulation

The General Data Protection Regulation (GDPR) has been adopted and will become law in May 2018. It will replace all data protection legislation in European Union (EU) member states such as the Data Protection Act 1998 (DPA) in the UK.

The GDPR includes new and improved privacy rights for individuals within the EU, such as “the right to be forgotten”. The new obligations relate to the collection, use and transfer of consumers’ personal data.

According to the European Commission, "personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address."

The regulation applies if the data controller or processor (organisation) or the data subject (person) is based in the EU. It also applies to organisations based outside the European Union if they process personal data of EU residents.

Meeting the Government Digital Service (GDS) supplier standard

Meeting the Government Digital Service (GDS) supplier standard

on Wednesday, 07 September 2016. Posted in Government Digital Service (GDS), Company news

Recently, the Government Digital Service (GDS) announced the ‘supplier standard for digital and technology service providers’.

The standard - drafted by the GDS and announced at the industry trade body techUK - sets the standard on the best way for government organisations to design, build and buy technology.

The supplier standard has six principles which will govern supplier contracts in the future:

  1. User needs first
  2. Data is a public asset
  3. Services built on open standards and reusable components
  4. Simple, clear, fast transactions
  5. Ongoing engagement
  6. Transparent contracting

Announcing the guidelines at the techUK conference, Cabinet Office minister Ben Gummer said: “The new supplier standard is just a starting point. We want suppliers, both current and potential, to take note of the key principles and use them to help in the bidding process for government IT and tech projects.”

In the same speech, Mr Gummer also reiterated the Government’s desire for 33% of digital and technology contracts to be awarded to SME’s by 2020.

At ePC, we have always believed the six principals proposed should form the basis of our client partnerships.

BP Logix Process Director selected as KMWorld 2016 Trend-Setting product

BP Logix Process Director selected as KMWorld 2016 Trend-Setting product

on Wednesday, 31 August 2016. Posted in Reseller agreements, KM World, BP Logix, Process Director, Business Process Management

ePC is pleased to announce Process Director workflow software by our partner BP Logix has been named one of KMWorld's Trend-Setting Products for 2016.

Available on-premise or in the Cloud, Process Director was selected from more than 600 products and hundreds of vendors.

The list of winners, now in its 14th year, will be published in the September issue of KMWorld, a leading publisher and conference organiser in the fields of knowledge management, content management and document management.

We are thrilled to see Process Director highlighted as a trend setting product. It reaffirms our choice of partner and offers well-deserved recognition of their unique product offering, exceptional flexibility and dynamic approach to implementing new technologies and functionality

Alan Ingram, Technical Director, ePC

Process Director is the workflow software behind systems for FTSE listed companies including Rentokil Initial and Millennium Hotels.

10 reasons why efficient workflow is a critical tool for your business

10 reasons why efficient workflow is a critical tool for your business

on Tuesday, 09 August 2016. Posted in Workflow automation, Business Process Management

During the course of our partnership with customers, there is usually a point that constitutes the “aha” moment. It is at that time they realise the importance and value of planning and mapping out an optimised workflow.

While few dispute the need for workflow, it usually requires seeing the workflow planned out before people spot and tackle what are minor discussion points at the planning stage, but would be business show-stoppers during production.

Developing your workflow has challenges; it’s like planning the world’s largest reception and taking into consideration every plate, glass, napkin, hors d’oeuvres, beverage and the thousands of other details that must be coordinated beforehand. Planning the reception mandates viewing the event holistically yet acting with singular precision.

OpenText acquire TeleForm and LiquidOffice from HP Inc.

OpenText acquire TeleForm and LiquidOffice from HP Inc.

on Monday, 01 August 2016. Posted in OpenText, TeleForm

OpenText, a leader in Enterprise Information Management (EIM), announced today that it had completed the acquisition of TeleForm and LiquidOffice (formerly Process Automation) from HP Inc.

OpenText was founded in 1991, the same year TeleForm was created, and currently employs over 8,000 people. Operating throughout the world and serving 100,000 customers, their products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed.

OpenText have an interesting toolkit and offer complimentary products that TeleForm works well with, such as DOKuStar. They are a well-respected organisation within our industry and have a vast wealth of experience in developing and marketing the solutions our clients demand. We look forward to working with them in the next chapter of the evolution of TeleForm and LiquidOffice

Alan Ingram, Technical Director, ePC

We will keep you updated with future plans for TeleForm and LiquidOffice over the next few months. In the meantime, you can read the press release or visit the OpenText website for the latest news.

New exam processing system improves efficiency and generates savings for Cambridge English

New exam processing system improves efficiency and generates savings for Cambridge English

on Thursday, 10 March 2016. Posted in On screen marking, Exam paper marking, Process Director, TeleForm

Cambridge Assessment is the world’s leading provider of language assessment for students and teachers of English. Part of the world-renowned University of Cambridge, it has offered English language exams since 1913.

With over eight million exams taken around the world each year and more than 2,500 authorised exam centres in 130 countries – Cambridge Assessment was looking to make efficiencies in distributing and capturing responses from exam scripts; reducing the need for labour-intensive shipping and handling of large amounts of paper.

How will the Safe Harbor ruling effect your business?

How will the Safe Harbor ruling effect your business?

on Wednesday, 14 October 2015. Posted in Data capture

Last week, the European Court of Justice (CJEU) ruled the ‘Safe Harbor Privacy Principles’ invalid.

This decision was reached after Max Schrems, an Austrian citizen, filed a complaint with the Irish Data Protection Commissioner, asking them to prohibit Facebook from transferring his personal data to the US after Edward Snowden claimed the US did not adequately protect personal data from NSA surveillance activities.

The ruling has potentially far-reaching consequences on businesses who transfer data across the Atlantic.

BP Logix recognised in Gartner Magic Quadrant for iBPMS

BP Logix recognised in Gartner Magic Quadrant for iBPMS

on Monday, 12 October 2015. Posted in Process Director

ePC is pleased to announce Process Director by BP Logix has been recognised by Gartner in the “Magic Quadrant for Intelligent Business Process Management Suites (iBPMS) 2015″.

According to the report, the iBPMS market is the natural evolution of the earlier BPMS market, adding more emphasis on support for greater system and human intelligence within business processes. Capabilities such as “what if” process simulation, optimisation and the ability to gain insight into process performance have been included in many BPMS offerings for several years. iBPMSs have added enhanced support for human collaboration, integration with social media, mobile access to processes, more analytics and real-time decision management. An iBPMS orchestrates work to produce business outcomes that go far beyond typical process efficiency and performance measures.

For its 2015 iBPMS Magic Quadrant, Gartner evaluated platforms based on their ability to orchestrate increasingly complex work styles.

Gartner noted, BP Logix Process Timeline technology provides the process owner with key insights into the behaviour of each process instance. If, at any point, it determines that any future task—or the process as a whole—is in danger of running late, then Process Director can take action directly, or notify the process owner to intercede manually. Process Timeline is easy to use and flexible. Tasks can be linked dynamically using rules or by identifying predecessors. Ad-hoc and improvisational tasks can be easily added to a process as needed. Additionally, BP Logix Elastic BPM cloud is offered in single-tenant and multi-tenant deployments. The multi-tenant offering provides an attractive entry point for smaller applications, while the single tenant offering supports more robust enterprise requirements.

BP Logix deserve to be recognised by Gartner as they continue to provide great software with real power that is far more dynamic, flexible and cost effective than many of the quadrant long-timers

Alan Ingram, Technical Director, ePC
Five considerations when planning for workflow and BPM

Five considerations when planning for workflow and BPM

on Thursday, 08 October 2015. Posted in Workflow automation, Business Process Management

We get to work with some really innovative and interesting companies. But before we talk at any level of detail with a potential customer, we do a significant amount of research to learn more about their business, industry, organisational structure and where they have had successes and challenges. It is sometimes lengthy work, but is always incredibly helpful, as it gives us a foundation to understand that organisation and to identify both needs - and wants.

Protect your business from POODLE (Padding Oracle On Downgraded Legacy Encryption)

Protect your business from POODLE (Padding Oracle On Downgraded Legacy Encryption)

on Monday, 16 March 2015. Posted in Information Technology

The POODLE security vulnerability was identified by the Google Security Team over the summer and effects many web services, including those hosted on Microsoft Internet Information Services (IIS).

It was found to be theoretically possible to force a client web browser to appear not to support newer, more secure encryption methods. This would result in the much older and insecure SSL (Secure Sockets Layer) V3 to be used, potentially making it easier to read the encrypted data.

As SSL V3 is so outdated (it was superseded by Transport Layer Security (TLS) in 1999), the simplest fix is to disable SSL V3 support on your web servers and browsers. Although all modern browsers support TLS, this change could cause Internet Explorer (IE) 6 running on Windows XP to fail. Internet Explorer (IE) 6 can support TLS. However, it has to be activated in the settings.

To ensure security, SSL V3 support has been disabled on each of ePC's cloud services such as our cloud hosting for Process Director.

Any clients using Process Director systems on the public facing Internet should ensure their systems are updated to disable SSL V3.

If the update causes any compatibility issues with older clients, please contact us as we will be able to help resolve such issues.

Visit POODLE Wikipedia (opens in a new browser)

Operation Christmas Child

Operation Christmas Child

on Thursday, 27 November 2014. Posted in Charity, Company news

This Christmas ePC is taking part in Operation Christmas Child which aims to send thousands of shoeboxes full of presents to impoverished children around the world.

Gifts include:

  • Dolls
  • Sweets
  • Stuffed toys
  • Balls
  • Puzzles
  • Picture books
  • Pens, pencils and crayons
  • Writing pads
  • Solar calculators
  • Toothbrush and toothpaste
  • Bars of soap
  • Hat and scarf

Since 1990, Operation Christmas Child has been helping underprivileged children around the world with gift-filled shoeboxes wrapped and packed by children and adults in the UK. It’s a campaign that thousands of schools, churches and other organisations from across the UK get involved with between September and November each year. In fact, it is now the UK’s largest children’s Christmas appeal.

Visit Samaritans Child (opens in a new browser)

BP Logix Process Director selected as KMWorld 2014 Trend-Setting product

on Sunday, 21 September 2014. Posted in KM World, BP Logix, Process Director

ePC is pleased to announce Process Director workflow software by our partner BP Logix has been named one of KMWorld's Trend-Setting Products for 2014.

Process Director, with its patented Process Timeline™ technology, was selected from more than 650 products and hundreds of vendors. The list, in its 12th year, will be published in the September issue of KMWorld, a leading publisher and conference organiser in the fields of knowledge management, content management and document management.

ePC secure ISO 9001 re-certification

on Monday, 11 August 2014. Posted in Company news

ePC is pleased to announce it has successfully passed its re-certification audit for the ISO 9001:2008 certification.

The ISO 9001 assessment, an independent and impartial evaluation of our quality management system against international standards, required ePC to show continuous improvement and high customer satisfaction levels within the company.

Very well done to you all. Getting through the re-certification process is never simple and you sailed through

Trevor Smith, Lead Auditor, SGS
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